Privacy policy

PokeConnect (pokeconnect.nl) is responsible for processing your data. You can reach us at info@pokeconnect.nl.

When you create an account:

• Your display name and email address.
• Your password, only in encrypted form (we cannot read it ourselves). If you only log in with Google or Facebook, you have no password with us.
• If you log in with Google or Facebook: an ID of that account, so we recognise you. We receive your name and email address, and we never post anything on your behalf.
• When you agreed to the chat's house rules.

What you add to your profile yourself (all optional):

• A profile photo.
• Your Pokemon player ID, and whether you want to show it publicly.
• Your home region: your town and a location rounded to about 1 km. We never store your exact location.
• For Pokémon GO: your trainer code, trainer name and province, and whether you want to show them on your profile and in the "Find GO friends" list.

What you do on PokeConnect:

• Which events and GO meetups you clicked "I'm going" for.
• Who your friends are, and the friend requests you sent or got.
• Events you submit, and that you submitted them. If you are the organiser, we link your account to the event.
• GO meetups you host, and GO events you suggest for the calendar.
• Your chat messages and photos in the chat of an event, a meetup or your region. We remove the location where a photo was taken.
• Which messages and meetups you reported, and why.
• If you ask to feature an event: which event, how many weeks, the amount, your message and who asked.
• Your notifications in "New for you" (for 3 months), which notifications you want, how far "near you" is and which chats you muted.

If you have an exhibitor account:

• Your shop's name, your logo, a short text and links, for example to your web shop or Instagram.
• Which events you said you exhibit at, and whether that was approved.

Technical:

• A session cookie to keep you logged in, and a security cookie that protects forms against abuse. We use no advertising or tracking cookies and no analytics.
• Error reports, so we can fix bugs. These may contain your account ID and IP address.
• If you turn on notifications on your phone or in your browser, we keep the address we send them to. Turn them off, and that address is gone.

• To make your account work: logging in, showing your profile and sending emails such as confirming your email address, resetting your password or news about an event you submitted.
• To show events near you first (using your home region).
• To show on an event page who is going.
• To show your friends where you are going, and you where they are going.
• To give you a nudge when someone replies to you, wants to be friends, or an event pops up near you (using your home region). You switch what you want on or off on your profile.
• To check submitted events before they go online.
• To show players which exhibitors are at an event, and to check exhibitor accounts and sign-ups before they become visible.
• To keep the chat fun and safe: looking at reports, removing messages and, if needed, blocking someone from the chat.
• To feature an event: we send you a payment request using your name and email address, and we keep the request for our records.
• To keep the app safe and working, and to prevent abuse.

The legal basis is performing our agreement with you (your account, and featuring when you ask for it), our legal duty to keep financial records, and our legitimate interest in a safe, working app.

Your public profile shows your display name, profile photo, town and when you joined. Your player ID and GO trainer code are only on it if you switch that on yourself. Your email address is never visible to others.

If you click "I'm going" on an event, everyone on that event page sees your display name and profile photo. Rather not? Then don't click it, or click again to undo it. For GO meetups we only show how many people are going.

Your friends list is not public. Your friends see on their profile which events you are going to; that is on the event page itself too. If you decline a request or remove a friend, the other person is not told.

Your chat messages and photos appear with your display name and profile photo in the chat, and anyone can read them, also without an account. The author never sees who reported their message or meetup.

If you switch on "Find GO friends", your trainer code is in the public friends list with your trainer name, display name and province. If you host a GO meetup, your display name is shown with it.

Who submitted, organises or featured an event is not public.

If you have an exhibitor account, your exhibitor page is public: your shop name, logo, text, links and the events you exhibit at. If you chat as your shop, your shop name and logo appear with your messages, labelled "Exhibitor". An event's organiser sees your exhibitor sign-up so they can approve it.

We never sell your data. We use a few services to run the app, which only process what they need for that:

• DigitalOcean: the server that runs the app and the database.
• Resend: sending emails.
• Zoho: our mailbox, when you email us.
• Bugsnag: reporting errors.
• Slack: internal notices for our team, for example about a new account, a submission or a reported message. These contain your display name.
• Google and Facebook: only if you choose to log in with them.
• The push service of your phone or browser (for example Google for Chrome and Android, Apple for iPhone and Safari, Mozilla for Firefox): only if you turn on notifications. It delivers the notification but cannot read it, because the content is encrypted.
• PDOK (Dutch government): the maps, and finding addresses and towns in the Netherlands. We only send the location or your search term, not who you are.
• OpenStreetMap (through Photon by Komoot): to find addresses and towns in Belgium. Here too we only send the location or your search term, not who you are.
• Your bank or payment app: if you pay a payment request for featuring, we see the name and account you pay with, as with any bank payment.
• Ko-fi: if you donate through our Ko-fi page, Ko-fi handles the payment and their privacy policy applies. We only see what Ko-fi shows us, such as your name and your message. Donating is separate from your PokeConnect account.

For as long as you have an account. When you delete your account, your data is removed from the app right away, except what the Deleting your data page says stays (such as chat messages without your name). We make a backup every night and keep it for 14 days at most, so within 14 days your data is gone from the backups too.

Featuring requests and payments are kept for as long as the law requires for financial records (7 years), also when you delete your account. They are then no longer linked to your account.

You may view, correct or delete your data, and object to how it is used. Much of this you can do yourself on your profile page; for anything else, email us. If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).